For its next monitoring report, Te Hiringa Mahara (the Mental Health and Wellbeing Commission) is investigating access to mental health and addiction services. 

The Commission wants to hear from people with experience of mental distress, alcohol or other drug harm, gambling harm, or addiction who have sought help and / or decided not to seek help.

  • If you have found help, tell us how easy or difficult it was to get what you needed. 
  • If you didn’t find help, tell us what stopped you from getting the help you needed. 
  • If you know someone who you think would like to have their say, please forward this information to them.

We also want to hear from whānau, family, and supporters of people with these experiences – and people working in the mental health and addiction sector. 

Share your experiences via an online form

Completing either online form will take between 10 and 15 minutes depending on what you have to say.

Everyone who fills in a form can go in the draw for one of four $250 Prezzy Virtual cards.  

The online form will be open until 30 November 2023. 

The Commission will also be holding interviews with people working in the mental health and addiction sector who are involved in the referral and triage process. If you work in services and are interested in being interviewed, please email us at

Your experiences will help Te Hiringa Mahara understand changes in the number of people using mental health and addiction services. Te Hiringa Mahara will use the information we collect to advocate for changes to the mental health and addiction system.

Find out more about the investigation into access to mental health and addiction services by Te Hiringa Mahara.