Most bus services around the country are boarding passengers through the back door only, but will make exceptions for those who are unable to do so.

However, in Wellington Metlink is not allowing any passengers to board through the back door.

Metlink is asking passengers who are unable to use the rear door to call 0800 801 700 so they can provide alternative travel. This is a free is a free, 24/7, door to door service from one of their 7x operators across the Metlink network.